Managing your Clinic’s Laboratory Queues
Laboratory > Queues
This is where users can view patients in queue, accept patients in queue, delete/reject and skip patients in queue, postpone and re-queue patients, and lastly, proceed patient to next queue.
Steps in Queue Management
- To accept patients queued to them from the registration.
- Click on the patient’s name.
- To postpone or cancel a patient in queue:
- Select more options
- Click the desired action
- Select postpone.
- Add reason for postponement.
- Select Cancel.
- Add reason for cancellation.
|NOTE: Similar to the Registration Queues, users can re-queue postponed patients back to active queue by selecting the “Bring Back” option.|