To start collecting the imaging order, you need to accept patients first. Go to the menu, click Registration > Queues. Select the queue.
Click Accommodate Patient to begin.
Complete all necessary fields such as the control ID, and the est. release date. Remember to click SAVE.
To print the imaging claim stub for the patient, click the options button and select Print Claim Stub.
The printer settings of your computer will appear. Click Print to begin printing the imaging claim stub.
To print a control ID to be used for the specimen container, click the options button and select Print Control ID.
The printer settings of your computer will appear. Click Print to begin printing the control ID.
After printing the claim stub and control ID, you can save the patient’s record.
CREATE IMAGING TEST REPORT
Now that you’ve collected your patient’s imaging order, it’s time to start creating the imaging test report. Go to the menu and click Imaging > Worklist. Click to patient’s name to start.
Complete the necessary imaging test report details such as the study ID, selected Sonologist/Radiologist. You can add attachments or select a template.
After completing the report details, you can choose to save the data as the following:
Pending Draft means that there are no results yet. Just click SAVE.
Completed Result means that the result is already completed by imaging staff. Click the arrow and select Complete.
Verified Result means that the result is already verified by the imaging technologist. Click the arrow and select Verify.
Finalized Result means that the result is finalized by sonologist/radiologist it can now be printed. Click the arrow and select Finalize.
Send Out are imaging tests that are not analyzed in the clinic and are needed to be sent out to other clinics. Click the arrow and select Send Out.
To start collecting specimen for laboratory tests, you need to accept patients first. Go to the menu, click Registration > Queues.
Click Accommodate Patient to begin.
Fill out all necessary fields such as, specimen ID, method, and est. release date. Remember to click SAVE.
To print a specimen ID to be used for the specimen container, click the options button and select Print Specimen ID.
The printer settings of your computer will appear. Click Print to begin printing the specimen ID.
To print the claim stub for the patient, click the options button and select Print Claim Stub.
The printer settings of your computer will appear. Click Print to begin printing the claim stub.
After printing the claim stub and specimen ID, you can save the patient’s record. Click SAVE.
CREATE LAB RESULTS
Now that you’ve collected your patient’s specimen, it’s time to start creating the lab results. Go to the menu and click Laboratory > Worklist. Click to patient’s name to start.
Fill out the general information for the test like the name of the medical technician and the name of the pathologist.
Scroll down to and complete the results of the complete urinalysis in the designated areas.
You can also put remarks below.
After completing the table, you can choose to save the data as the following:
Pending Draft means that there are no results yet. Just click SAVE.
Completed Result means that the result is already completed by laboratory staff. Click the arrow and select Complete.
Verified Result means that the result is already verified by the medical technician. Click the arrow and select Verify.
Finalized Result means that the result is finalized by pathologist/head it can now be printed. Click the arrow and select Finalize.
Lab test to be Send Out are lab tests that are not analyzed in the clinic and are needed to be sent out to other clinics. Click the arrow and select Send Out.
Pending Draft means that there are no results yet. Just click SAVE.
Completed Result means that the result is already completed by laboratory staff. Click the arrow and select Complete.
Verified Result means that the result is already verified by the medical technician. Click the arrow and select Verify.
Finalized Result means that the result is finalized by pathologist/head it can now be printed. Click the arrow and select Finalize.
Lab test to be Send Out are lab tests that are not analyzed in the clinic and are needed to be sent out to other clinics. Click the arrow and select Send Out.
Go to BILLING > ENCOUNTERS to view the list of paying patients.
CREATE PAYMENT TRANSACTION
Go to BILLING > ENCOUNTERS to view the list of paying patients.
Click the Options button beside the payment status and select Edit
The invoice will appear. To add services, click +Add Item.
Add a discount by clicking the Options button beside the total column and selecting Edit.
Click +Discounts. You can enter a promo code and add discounts from there. Click Apply when you’re done.
You can also add notes just type in your note in the Notes area.
Add a doctor commission by clicking the Edit button in the lower part of the patient information (1.)
Edit the doctor commission and click SAVE when you’re done.
The doctor commission will appear in the same area.
To add payments go to the payment section. You will find Pay All beside the Actions column. If you click that, you can choose to pay by cash or card.
You can also choose multiple payments. Just click Edit in the Actions column.
You can pay for the specified service by clicking +Add Payment.
Choose a payment method again and follow the next steps.
Finally, you can save & end encounter, just click the Save & End Encounter in the lower part of the payment section.
The invoice will appear once the payment is done. You can print the invoice by clicking Print Invoice.
VIEW LIST OF PAYING PATIENT
Go to BILLING > ENCOUNTERS to view the list of paying patients.
CREATE PAYMENT TRANSACTION
Go to BILLING > ENCOUNTERS to view the list of paying patients.
Click the Options button beside the payment status and select Edit
The invoice will appear. To add services, click +Add Item.
To add an HMO coverage, just go to the Invoice and click the Options button beside the total column and select Edit.
Click +Coverages and you can choose the HMO of your patient.
You can also add notes just type in your note in the Notes area.
Add a doctor commission by clicking the Edit button in the lower part of the patient information (1.)
Edit the doctor commission and click SAVE when you’re done.
The doctor commission will appear in the same area.
To add payments go to the payment section. You will find Pay All beside the Actions column. If you click that, you can choose to pay by cash or card.
You can also choose multiple payments. Just click Edit in the Actions column.
You can pay for the specified service by clicking +Add Payment.
Choose a payment method again and follow the next steps.
Finally, you can save & end encounter, just click the Save & End Encounter in the lower part of the payment section.
The invoice will appear once the payment is done. You can print the invoice by clicking Print Invoice.
HMO BILLING
Go to BILLING > BILLING REPORTS > HMO BILLING to view all of the transactions in your clinic that were covered by HMOs.
DOCTOR BILLING
Go to BILLING > BILLING REPORTS > DOCTOR BILLING to view the doctor billings.
BILLING ADJUSTMENTS
A void transaction is a transaction that a merchant has canceled before it has completed the full payment cycle. A return, also known as a financial return, in its simplest terms, is the money made or lost on an investment over some period of time.
To void a payment, go to the invoice and click Void. Select the product or service and continue.
To create your MYCURE account, simply go to the MYCURE website, click create an account here and fill out the required fields.
Click get MYCURE free to proceed on creating your account.
Enter your name, mobile number, doctor PRC license number, email address and create a password for your account.
Click create account to successfully settle your account.
Great – your account has been created!
OPENING & CLOSING YOUR CLINIC
To manage your clinic’s attendance such as the opening time and closing time, simply go to Settings > My Clinic > Attendance. Click open MYCURE Multispecialty Clinic to open your clinic. You will have to enter your email address and password to confirm authentication.
Your clinic is now open! You can view your clinic’s recent attendance as well as the past records.
To close your clinic, click close MYCURE Multispecialty Clinic. Enter your email address and password again to confirm authentication.
UPDATING YOUR CLINIC INFO
Update your clinic info such your clinic logo, clinic name, website, clinic description, email address, and phone number by going to Settings > My Clinic > Details.
Click on the logo icon to open the file browser.
Select the image file of your logo.
Crop the image according to desired size. Click CROP when you’re done.
Logo upload complete!
Fill out the details below. Only the Clinic Name is required.
When you are happy with the information provided, scroll down to the bottom of the page and click SAVE.
Hooray! Your clinic is now updated. You can always update this whenever you need to just by going to Settings > My Clinic > Details
INVITE YOUR STAFF
Invite new members, search for existing members, and manage their details & user permissions. Go to Settings > My Clinic > Members.
Invite a team member by clicking the ‘Invite a new Team Member’ button.
Fill out your member’s email address and their user role.You can edit the privileges of the member that you’d like to invite.
If you’re done adjusting the privileges, you can now click the ‘Send Invitation’ button.
Your invitation is sent!
ADD PRICES TO YOUR SERVICES
Add clinical, diagnostic, procedures and other services that your clinic offers. Go to Settings > Billing > Services.
Add a service by simply clicking add service.
Fill out the necessary information in your service. Scroll down to the bottom of the page and click SAVE when done.
ENABLE OR DISABLE PATIENT DETAILS
You can customize the fields where the patients’ information are visible. Click Settings > Registration > Patient Fields.
Select fields that will be visible when adding / editing a patient.
Scroll down and click SAVE when done.
ADD PATIENT TAGS
You can add customized tags for your patients or edit existing tags. Go to Settings > Registration > Tags.
Add a tag by clicking ‘Add Tag’.
Create a tag label and click SAVE.
Your tag has been added!
CUSTOMIZE YOUR ANALYTICS VIEW
You can customize which information are visible in the Clinic Dashboard. Go to Settings > Registration > Analytics. Select or unselect information that you want to be visible in the Clinic Dashboard.
You should be an admin to perform this action. To manage your clinic’s attendance such as the opening time and closing time, simply go to Settings > My Clinic > Attendance. Click open MYCURE Multispecialty Clinic to open your clinic. You will have to enter your email address and password to confirm authentication.
Your clinic is now open! You can view your clinic’s recent attendance as well as the past records.
SENDING PATIENT TO DOCTOR
Go to Registration > Queues and add a patient to queue by clicking the ‘✓’ button beside the patient name.
Click accommodate patient. (chief complaint, consult type, attending staff, queue name, vitals)Secretary sends patient to doctor queue.
Click the service that the patient needs.
Fill in the information needed and click add to queue when done.
Finally, click send patient to send the patient to the doctor.
BILLING
Go to the menu and click Billing > Encounters. You will see the patients’ status.
Click the three dots beside the patient’s status to edit the encounter.
Scroll down for the payment part. Click ‘Pay All’ to view different modes of payment.
Once done with the payment, click save & end encounter.
To create your MYCURE account, simply go to the MYCURE website, click create an account here and fill out the required fields.
Click get MYCURE free to proceed on creating your account.
Enter your name, mobile number, doctor PRC license number, email address and create a password for your account.
Click create account to successfully settle your account.
Great – your account has been created!
OPENING & CLOSING YOUR CLINIC
To manage your clinic’s attendance such as the opening time and closing time, simply go to Settings > My Clinic > Attendance. Click “Open MYCURE Multispecialty Clinic” to open your clinic. You will have to enter your email address and password to confirm authentication.
Your clinic is now open! You can view your clinic’s recent attendance as well as the past records.
To close your clinic, click close MYCURE Multispecialty Clinic. Enter your email address and password again to confirm authentication.
UPDATING YOUR CLINIC INFO
Update your clinic info such your clinic logo, clinic name, website, clinic description, email address, and phone number by going to Settings > My Clinic > Details.
Click on the logo icon to open the file browser.
Select the image file of your logo.
Crop the image according to desired size. Click CROP when you’re done.
Logo upload complete!
Fill out the details below. Only the Clinic Name is required.
When you are happy with the information provided, scroll down to the bottom of the page and click SAVE.
Hooray! Your clinic is now updated. You can always update this whenever you need to just by going to Settings > My Clinic > Details
INVITE YOUR STAFF
Invite new members, search for existing members, and manage their details & user permissions. Go to Settings > My Clinic > Members.
Invite a team member by clicking the ‘Invite a new Team Member’ button.
Fill out your member’s email address and their user role.You can edit the privileges of the member that you’d like to invite.
If you’re done adjusting the privileges, you can now click the ‘Send Invitation’ button.
Your invitation was sent!
ADD PRICES TO YOUR SERVICES
Add clinical, diagnostic, procedures and other services that your clinic offers. Go to Settings > Billing > Services.
Add a service by simply clicking add service.
Fill out the necessary information in your service. Scroll down to the bottom of the page and click SAVE when done.
You can also add services in bulk by clicking the down arrow inside add service.
ENABLE OR DISABLE PATIENT DETAILS
You can customize the fields where the patients’ information are visible. Click Settings > Registration > Patient Fields.
Select fields that will be visible when adding / editing a patient.
Scroll down and click SAVE when done.
ADD PATIENT TAGS
You can add customized tags for your patients or edit existing tags. Go to Settings > Registration > Tags.
Add a tag by clicking ‘Add Tag’.
Create a tag label and click SAVE.
Your tag has been added!
CUSTOMIZE YOUR ANALYTICS VIEW
You can customize which information are visible in the Clinic Dashboard. Go to Settings > Registration > Analytics. Select or unselect information that you want to be visible in the Clinic Dashboard.
To create an encounter, go to the menu, click EMR > Patients.
Drag your cursor to the search bar and type in your patient’s name.
Click your patient’s name to start encounter.
B. With a Secretary
You can also ask for your secretary’s help to create an encounter. Go to Registration > Queues to view all the patients in queue. Click accommodate patient to proceed with your encounter.
CREATING MEDICAL RECORDS
A. Recording patient’s first visit (Go over encounter part, add chief complaint, HPI, vitals, diagnosis)
If it’s your patient’s first visit you can record their information. Just by going to the menu, clicking the current encounter part and then filling out the needed information below such as the chief complaint, HPI, vitals, and diagnosis.
Scroll down to see the rest of it.
Make sure to click save records to save all your patient’s records!
B. Creating a Prescription
Creating a prescription has never been so easy! Simply go to CURRENT ENCOUNTER click PLAN, and scroll down to see the ‘Prescription’ part.
Scroll down to see the ‘Prescription’ part. Start adding your prescribed medicine and click save records when done.
C. Creating a diagnostic order (laboratory)
To create diagnostic order, go to CURRENT ENCOUNTER click PLAN, and scroll down to see the ‘Laboratory Order’ part.
Fill out the needed information about your laboratory order such as the diagnosis/reason for test order and the laboratory test to order.
D. Creating a diagnostic order (imaging)
To create diagnostic order, go to CURRENT ENCOUNTER click PLAN, and scroll down to see the ‘Imaging Order’ part.
Fill in the needed information and click save records when done.
E. Creating a medical certificate & other forms
Create medical certificate & other forms by going to CURRENT ENCOUNTER clicking ATTACHMENTS. Scroll down to see ‘Medical Forms’.
Simply click add new to easily create medical forms like medical certificates, fitness certificates, questionnaires, and waivers.
F. Printing records
To print your records such as prescriptions, laboratory & imaging orders, and medical forms, simply click the three dots that you can see in the upper right corner of the printable.
G. Billing the patient
To proceed to billing your patient, click the red ‘Bill encounter’ button.
You can add or delete items in the Invoice.
Scroll down to save & end encounter.
CUSTOMIZING YOUR EMR.
Choose to show or hide fields in the patient’s medical record. Click SAVE when done.
EMR > PRESCRIPTIONS
Manage your prescription header by filling in the necessary information of their clinic.
Preview your prescription header before printing by clicking ‘Preview’.
You can always undo your changes by clicking ‘Revert to Default Header’ beside the ‘Preview’ button.
EMR > MEDICINES DIRECTORY
Add a new medicine in your catalog by clicking ‘Add New Medicine’. You can also search for existing medicines in the directory.
Fill out all the necessary information and click SAVE when done.
You can also add new medicines in bulk by simply clicking the down arrow beside the ‘Add New Medicine’ button.
EMR > FAVORITE PRESCRIPTIONS
You can add new favorite prescriptions by clicking ‘Add Favorite Prescription’.
Fill in the necessary information for your prescription.
You can add favorite prescriptions in bulk by simply clicking the down arrow beside ‘Add Favorite Prescription’.
EMR > CUSTOM DIAGNOSTIC TESTS
You can add a new diagnostic test by simply clicking ‘Add New Diagnostic Test’.
Fill in the necessary information for your new diagnostic test.
Your new diagnostic test has been added!
EMR > CUSTOM DIAGNOSTIC TEST PACKAGES
You can customize your diagnostic test packages by adding or removing existing packages in your clinic. Add a new package by simply clicking ‘Add new package’
Fill in necessary information about your package. Click SAVE when done.
Your new package has been added!
EMR > FORMS
Add a new form template under your certificates by simply clicking ‘Add Form Template’.
Fill in the necessary information about your new template. Click SAVE when done.
EMR > ARCHIVED PATIENTS
Search for archived patients from your clinic by typing their information in the search field.
You can also bring back an archived patient by clicking the ‘Restore’ button.
Watch the video above to know how to perform a consultation process with your secretary.
OUTLINE:
00:00 – Go to patient queue 00:16 – Accommodating the patient 00:23 – Adding Chief complaint & HPI 00:40 – Adding Medical History 01:25 – Adding ROS 02:00 – Adding Diagnosis 02:10 – Adding ICD 10 codes 02:30 – Adding Care Plan notes 02:45 – Adding Rx 03:45 – Printing Rx 04:12 – Adding Diagnostic Order 04:30 – Adding Procedure Request/Notes 04:45 – Adding Medical Forms (Ex. Med Cert) 05:10 – Printing Med Cert 05:25 – Attach Photos/Drawings 06:16 – Bill Encounter 07:00 – End Encounter/Call next patient
No Secretary? No problem!
OUTLINE
00:00 – Go to patient list 00:05 – Search patient 00:12 – View previous encounters 00:20 – Edit profile 00:47 – View patient per encounter/record type 01:04 – Create Encounter 04:25 – Bill Encounter 04:38 – Add discounts 05:07 – Add payments 05:20 – Save & End Encounter
FULL PATIENT ENCOUNTER: Front Desk View (Left) vs. Doctor View (Right)
OUTLINE
00:00 – Secretary view 00:04 – Doctor view 00:10 – Secretary goes to patient list and adds patient to queue 00:29 – Secretary view previous records 00:31 – Secretary accommodates patient (chief complaint, consult type, attending staff, queue name, vitals) 00:57 – Secretary sends patient to doctor queue 01:05 – Doctor receives patient from secretary 01:23 – Doctor accommodates patient and creates records 02:44 – Doctor bills patient 02:58 – Doctor ends encounter and calls in next patient 03:13 – Secretary receives and records payment of the patient 03:54 – Secretary saves and ends encounter
