Requiring a Reason for Cancellation and Postponement of Queues

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To keep track of all the clinic’s movement for the day and increase accountability as well as monitoring, MYCURE has developed a feature wherein clinics can choose to require the reason for cancelling and postponing of patient queues.

To enable this feature, follow the steps below:

  • Click your account icon on the upper right corner.
  • A drop down will appear. Click Settings.
  • Once inside the Settings page, click on Registration and then Queues.
  • In the Queues Settings page, scroll down and you’ll see Queue – Misc Settings
  • Tick the checkbox according to your liking.

Once finished, you’ll now see these prompts whenever you cancel or postpone a patient’s queues.

These reasons will be recorded and can be seen through your clinic’s Queue Cancellation Report!

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